Subway is the 2nd biggest fast food chain in the world and although my personal guiltier pleasure is Maccy D’s, I do indulge with a Subway a little more often. Partly, because I think it's a bit healthier and partly because I like watching the live production line! “One Piece Flow” is the fabled ...

One of the most inspiring aspects of working in business operations is to be able to see progress. However efficient and productive the system is today, it can always be better, and there will always be new problems but it's only when we compare it to what it “used” to look like that we can appre...