KPIs: Key Performance Indicators A-Z: Performance Management
The fundamentals of choosing, designing, implementing and presenting KPI Metrics and Dashboards in Business Operations
Your KPI Journey Starts Here!
Master the fundamentals and become the go-to performance expert in your team or organization.
Build a Performance System That Works!
Discover how to create KPIs and dashboards that lead to meaningful change.
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with KPIs: Key Performance Indicators A-Z: Performance Management
This Course Includes:
3+ Hours On-Demand Video
2 Practice Tests
7+ Downloadable Resources
Access on mobile and TV
Master KPI-Driven Management
Measure What Matters. Improve What Counts.
What you'll learn:
- Build a rock-solid KPI strategy from scratch
- Create complementary metrics that work together for maximum performance
- Use performance data to support change, not just track it
- Improve quality, profitability, and team efficiency
- Present data in a way that motivates leaders and frontline workers alike
- Understand the balance of leading vs lagging indicators
- Know what to measure—and what to ignore
- Gain practical tools you can apply in manufacturing, service, or business operations
Join Operations Management Academy
Access this course and many others
Pay Monthly
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Course Contents:
Introduction to Key Performance Indicators
Who uses KPIs?
Business Performance Management
Choosing and Evaluating Metrics
Quiz 1
Important Concepts
Implementation
Presentation of KPIs
Quiz 2
Conclusion & Congratulations
Bonus Section
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Who this course is for:
- Managers – Whether you're new, experienced, or aspiring, this course gives you the tools to lead with data
- Ambitious professionals who want to stand out, make real improvements, and get noticed
- Supervisors, Consultants, Engineers, Analysts & Planners – ready to level-up their understanding of performance metrics
- People working in Production, Manufacturing, Industrial Operations, and Business Operations
- Continuous Improvement teams, Operations Excellence leaders, and Kaizen facilitators
- Anyone who wants to master performance measurement and become the go-to KPI expert in their organization
- Those looking to complement their Lean or Six Sigma skills with powerful KPI knowledge
Join Operations Management Academy
Access this course and many others
Pay Monthly
JOIN BY MEMBERSHIP
"The insights into why we chose the right data and not to encourage bad working practices makes KPIs a minefield. While you can obtain data points. What does become apparent is that the information should never be divulged to those it has been gathered from."
- Ross D.
"I have enjoyed the course! Since I work as Cost Controller in a multinational, this course allowed me to learn and to be better in KPI's! Definitely invest in Laurence course's has been a fantastic decission!"
- Higinio Daniel G.
"The way explaining the content is very good but was expecting couple of real time examples to showcase how KPI's will be derived and how it will be measure at least one E2E journey"
- Venugopal Rao J.
"This course does a good job covering the introduction of KPIs. I was hoping it would get more into the detail on how to create dashboards and manage the data."
- Michelle W.
