The Harsh Truth About Operations Success:
No One Teaches the Fundamentals Anymore...
Hereā€™s Your Chance!
GET ACCESS NOW - FREE10 Free Lessons Youā€™ll Get Inside This Mini-Course:
1. Inputs, Processes, Outputs
- Understand how every operation transforms inputs into value-added outputs.
- See your business as a system that converts materials, people, or info into customer value.
- Start managing your operations like a high-performance value-creation engine.
2. Operations Strategy ā€“ How to Compete
- You can't be best at everything ā€” pick your priorities.
- Learn how McDonald's and Michelin restaurants win with very different strategies.
- Align your ops to what your market values most ā€” not what looks efficient on paper.
3. Cash to Cash Cycle Time
- It's not just how much cash you make ā€” itā€™s how fast you get it back.
- Discover why time is your biggest cash flow lever.
- Improve lead times, reduce WIP, and watch your financial health soar.
4. Balancing Demand and Capacity
- 100% utilisation sounds efficient ā€” but it breaks operations.
- Learn how variation ruins flow and causes bottlenecks.
- Apply Kingman's Law to design systems that serve customers fast.
5. Hiding Problems with Inventory
- Excess inventory hides your biggest problems.
- Discover how WIP and stock disguise chaos, delays, and broken processes.
- Learn how to gradually lower inventory and expose issues you can finally fix.
6. Forecasting Demand ā€“ Collaboratively
- Forecasting isnā€™t just for marketing ā€” ops must lead too.
- Break silos by collaborating across departments and with suppliers.
- Build shared, rolling forecasts that guide short- and long-term planning.
7. Scheduling Options
- Schedules are strategic ā€” not just admin.
- Learn how rules (urgency-first, profit-first, fairness-first) impact results.
- Choose the right scheduling approach based on your business priorities.
8. Reduce Variation to Improve Flow
- Variation is the enemy of smooth operations.
- Learn how small inconsistencies cause big costs and delays.
- Use Lean, Six Sigma & TPM to create flow that feels like ballet (not football!).
9. Metrics for Inspirational Performance Management
- You canā€™t improve what you donā€™t measure ā€” or canā€™t see.
- Use visible, timely metrics to energize and focus your team.
- Build a business scoreboard that motivates daily performance.
10.Ā Improve the Constraint
- Not all improvements are equal ā€” focus on your systemā€™s bottleneck.
- Learn TOCā€™s 5-step process to unlock performance gains.
- Use the constraint to guide high-leverage decisions and breakthrough growth.
140K + Professional Students
FromĀ 185+ Countries
Have Studied With Us on a Paid Course!
Meet Your Instructor:
Laurence Gartside, founder of Rowtons Training, management consultant and lead instructor.Ā
Laurence hasĀ aĀ Masterā€™s degree from the University of CambridgeĀ and approachingĀ two decadesĀ of experience in operations management, including 7 years as a full-time industrial operations consultant, additional years working in-house and as a freelance expert across 3 continents.
His engaging teaching style makesĀ complex concepts easy to understandĀ and apply, ensuring you gain the skills needed to lead with confidence and drive operational success in your business operations.
Over 140,000 students have already enrolled in one of his paid courses from 185+ countries.
